HR CheckUp E-Clinics
Frequently Asked Questions
What are the HR CheckUp E-Clinics?
How do I register to attend an HR CheckUp E-Clinic?
What are the technology requirements needed to attend an HR CheckUp E-Clinic?
Why is the HR Council charging a registration fee for the HR CheckUp E-Clinics?
Can the cost of an HR CheckUp E-Clinic be shared by multiple organizations?
What payment methods are accepted?
Something's come up. Can I cancel my registration?
Will any HR CheckUp E-Clinics be offered in French?
I still have questions. Who should I contact?
What are the HR CheckUp E-Clinics?
The HR CheckUp E-Clinics are a series of web-based seminars (webinars) that are intended to assist leaders and managers better understand and manage HR issues, practices and processes in nonprofits. Approximately 90 minutes in length, each E-Clinic will focus on a particular HR area (such as performance management or recruitment) and offer practical information, tools and resources that participants will be able to apply immediately in their organizations. Depending on the topic, E-Clinics would be of interest to board members, executive directors, managers or other employees who have HR or supervisory responsibilities.
How do I register to attend an HR CheckUp E-Clinic?
You can register to attend an HR CheckUp E-Clinic online at www.checkup.hrcouncil.ca. On the homepage you'll see a list of upcoming webinars.
Simply select the webinar that you want to attend, click the "Register Now" link and you'll be guided through registration process.
Note: Priority will be giving to nonprofit or charitable organizations operating in Canada. Depending on demand and presenter availability, additional sessions for a particular topic may be scheduled. Please consult the webinar schedule on www.checkup.hrcouncil.ca. for the most up-to-date information on upcoming or additional sessions. We are also exploring the possibility of making HR CheckUp E-Clinics available for download as video podcasts.
What are the technology requirements needed to attend an HR CheckUp E-Clinic?
HR CheckUp E-Clinics will be presented using Adobe Connect Pro, a web-based platform that works well with a range of browsers (Safari, Internet Explorer, Firefox) and operating systems (Windows, Mac OS-X, Linux).
If your computer has speakers, you will be able to hear the webinar out of the computer speakers. Make sure that they are plugged in, on, and unmuted. If your computer does not have speakers, you may dial in to hear the audio broadcast over the telephone.
If you have never attended a Connect Pro meeting before:
Test your connection:
http://tasc.acrobat.com/common/help/en/support/meeting_test.htm
Get a quick overview:
http://www.adobe.com/go/connectpro_overview
Detailed instructions on how to login and attend an HR CheckUp E-Clinic will be sent by e-mail to all registered participants the day BEFORE their scheduled webinar.
If you are registered to attend an E-Clinic that is taking place TODAY and have not received instructions by e-mail, have a peek in your spam or junk folder for the message. If it's nowhere to be found, call 1.866.594.8332 and ask to speak to Michelle or Lee. We'll make sure you get the information you need to attend the session.
Why is the HR Council charging a registration fee for the HR CheckUp E-Clinics?
Our decision to charge a registration fee for the HR CheckUp E-Clinics is two-fold.
As there are a limited number of user-connections for each session, we must ensure that as many of the people who register, actually attend the E-Clinic. We would hate to see someone who wants to attend not have the opportunity because someone else who 'may' decide to attend is holding up a free space. The registration fee helps us secure a participant's commitment to attending the E-Clinic that they registered for.
Secondly, while we have received funding to support the initial development of the HR CheckUp (including the E-Clinic webinar series, HR Advisor Blog and in-person workshop series), we intend to use the proceeds from E-Clinic registration fees to ensure the viability and sustainability of the program beyond the period for which it was originally funded. These unrestricted proceeds will be reinvested in developing additional resources, materials and programs for you, our users.
Can we share an HR CheckUp registration among our staff team or with other nonprofits?
Absolutely. The HR CheckUp E-Clinic registration fee is per computer connection, not per individual or organization. In fact, we encourage you to bring your staff team together to watch and participate in the E-Clinic as a group. If you have a meeting room and a projector, why not invite people from other organizations in your network to join you for an afternoon of learning, brainstorming and HR solution-building?
If you do plan on bringing a group of people together to participate, let us know! We'd love to mention your collaborative efforts during the E-Clinic and on our blog.
What payment methods are accepted?
Our secure online payment processor will accept payments made by Visa, MasterCard and PayPal accounts. If circumstances prevent you from making your payment by one of these methods, please contact us at info@hrcouncil.ca to see if alternate payment arrangements can be made.
Something's come up. Can I cancel my registration?
We will accept cancellations and process refunds if they are requested at least 5 days before the scheduled E-Clinic date. You may request a cancellation by sending an e-mail to info@hrcouncil.ca. Refunds will not be extended to those who missed E-Clinics or did not request a cancellation at least five days before the scheduled E-Clinic date.
Will any HR CheckUp E-Clinics be offered in French?
At this time, HR CheckUp E-Clinics will be offered primarily in English, however all presentation materials, including slides, notes and takeaways will be available in French upon request. Participants are encouraged to submit questions during the E-Clinic in either English or French. Based on demand and presenter availability, certain HR CheckUp E-Clinic topics may be presented entirely in French.
I still have questions. Who should I contact?
You can submit your questions via e-mail at info@hrcouncil.ca, or if you want to chat, please call us at 1.866.594.8332 and ask to speak to Michelle or Lee.
